Bob Cuomo Review of Century Oaks
I would like to take a few moments to say THANK YO...
I would like to take a few moments to say THANK YOU Grace! Mom turned 95 a few days ago and we GREATLY appreciated the opportunity to visit her outside, socially distancing with masks and gloves on. We respect the parameters that are in place during this time. Grace was so very helpful in accommodating various requests. It was an extremely hot day and the large pitcher of ice water was a life saver! Grace made several trips in and out that day and I seriously cannot thank you enough.
COVID has be so hard for Mom as she is such a social person. Family is everything for her and having limited ability to visit has been extremely frustrating. Since my sister and I live 2 hours from Mom, having extra time on her birthday was very, very much appreciated.
From the bottom of my heart, thank you Grace!! Grace and so many of the staff get 5 STARS!!!!!
To Century Oaks, your overall rating is my mind has gone to a 2-3. COVID has been incredibly difficult for Mom. Please, take care of your staff and they will in turn take care of our loved ones. I am not sure why it has been so difficult to figure out the food situation but it seems to have gone from very good to not so very good and to down right bad. Not every meal, but it seems to be the majority of meals.
For the owner, PLEASE visit your business. I think an absentee owner is not a good thing.
My main purpose of writing to to thank Grace. But I also wanted to share some frustrations. I know it is difficult to find good help. But when you treat your employees with respect, they will in turn treat you with respect.
Blessings to all we we continue to battle this difficult time we are in.
Richelle Cuomo

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