Karen Minich-Pourshadi

Review of Boch Toyota

Our saleswoman was fine but the managers were bent...

Our saleswoman was fine but the managers were bent on ripping us off. We showed up with our email negotiations in hand and ready to sign. But from that point on they kept trying to move the price up by another $1000. Told us the price reflected a discount we weren't eligible for ( but no disclaimers to that effect anywhere on the email). After we resolved that then their cash back deal was suddenly less than what they'd emailed too. When I explained that this was email fraud as the deal was in black and white, suddenly all the discounts were honored correctly. That took an hour of unnecessary arguing. We finally bought the car but I will never shop there again. The managers made buying this car so miserable that I left angry instead of happy.