Overall place is clean. Updated and nice. Very dis...

Overall place is clean. Updated and nice. Very disappointed about miscommunication. I called a few days before making a reservation and asked if the pool and hot tub were open they stated they were currently being worked on. I asked would they be running by Saturday and she stated most definitely . Asked if they did anything special for birthdays they said complementary meal. So booked it! Got there. Pool and hot tubs were still down. Which was the main reason we choose this location for my husband birthday. Also asked if we could do something a little extra for his birthday. They said no since we were only staying one night. I asked could I just have room service or mimosas sent to our room and I would pay for it... they said no. So overall experience I m not very happy. We wanted to stay a hotel for a fun get a way and really we are just sleeping in a hotel bed.