Mr. Shoaib is the best dealer you may want to have...

Mr. Shoaib is the best dealer you may want to have business with. I now understand why he is so wanted by many customers. He is gentle and nice and knows the customer s need exactly and responds in the customer s perspective. Besides, for the finance manager, find Howard Jung!! He has helped a lot in terms of the payment! These two gentlemen made my day.

However, his boss I guess Davood or Dahood, please avoid that person. I give one star because of him. He will rip you off if you trust him. I told him that the car I bought yesterday has some issues with steering handle when driving over 80 miles. It was shaking very badly. He told me to go to a gas station to air pump the tires because it was already sold yesterday so he couldn t do anything. I was so upset because he changed his face right after he sold the car. I didn t really haggle the price because of Shoaib but Davood was the worst person that I have ever met in dealerships who just want you to pay more. Don t be a pushover.

Finally, Shoaib apologized and fixed all the problems that I had. I wish everyone in the Honda Dealership would be like him. Find Shoaib and Howard Jung for buying your car. You can trust them there. I would give 10 stars to Shoaib and Howard, but 1 star to Davood.

update

As mentioned, I bought a used car, Sienna 2013 XLE and paid a little more than 15k. one of the reasons that I bought the car here was because they have reconditioned the car amazingly. A day later, I found an extra issue on the brake as well as the wheel alignment. I brought in the car and they got it fixed right away. During this process, I met a couple of other nice guys who has helped me a lot. Dylan Flatt, the advisor was very accessible, professional, and kind. The Shuttle driver, Danny was amazingly nice, kind, and drove me home safely. His driving was never speedy nor scary like other dealership drivers. Very gentle and comfortable. Next day, Danny dropped off my car at my place. The fear like what if I made a mistake or what if I bought a terrible car has actually gone away because of this wonderful experience.

Again, I feel like if I buy a new car later, I would def come to these guys. Thank you Howard, Danny, Dylan, Shoaib.