F

Great location for a hotel. No doubt about that. S...

Great location for a hotel. No doubt about that. Service is not the best. Cleaning staff does not do a thorough job. In general the room cleaning wasn't the best. On top of that, on our 2nd last day, the staff did not even come to clean once. We called them twice and at 9-10 pm they came and did a rushed cleaning job while we were inside the room. Not the best experience there. We were in the hotel for 4 nights, and the bed sheet was not changed even once.

Some positives: Room was comfortable and large. Great view. AWESOME location! We were compensated for staff not cleaning with free room service. But then the hotel charged room service to our credit card before we had to go down and ask them to fix it. So overall, not the best customer service but location is probably the best thing working for the hotel.

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