Hannah Alston Review of Crowne Plaza New Orleans
Staff was very friendly, location is right down th...
Staff was very friendly, location is right down the road from everything we wanted to see and do.
Now, the bad part.
We booked and paid for a king room 6 days in advanced. We arrived and was told they gave our room away, and wanted to put my boyfriend and I in a two double bed room. I was about to lose my temper. My boyfriend stood up and assured we will get the room we paid for, and not have a downgrade. Took them quite a while to figure out what they were to do with us. The lady at the desk told us the only room available, was the double king suite. My boyfriend told her to give us that room and we better not be charged more than what we paid for. So, she put us in the room. Talk about NICE! It's a $900 room during the weekend. We only paid $270 (the price of our other room we booked in the beginning)
We were told there'd be a complimentary breakfast in the morning. There was none. Just an over priced restaurant in the hotel.
In conclusion, I'm giving this hotel 3 stars because the staff and vallet took care of us, and was friendly to my very furious boyfriend.
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