Pulse energy seemed quite dodgy from the get go, d...

Pulse energy seemed quite dodgy from the get go, door salesman gave me a price supposedly much cheaper than what I was paying but somehow I ended up paying more every month. Upon leaving I was hassled by the retention team to continue using pulse even though I was adamant about my decision and gave specific reasons as to why I was leaving. The 30 days required notice to leave is too long in my opinion as I was only able to give 28 days and ended up with a $150 fee added to my last bill.

However I ended up speaking with someone from the customary care team and then Lana and they sorted out removing this charge and remedying all other issues I had.

My advice to any new customers is to contact pulse on anything you are unsure about and make sure you are getting the best deal possible.