Keedra Gibba

Review of Peach's Restaurant

What is glaringly clear is that the workers are ov...

What is glaringly clear is that the workers are overwhelmed and over worked. When I arrived, I waited several minutes to be seated even though I was one person and saw available seating at the bar. The hostess sat a couple who I was sure came after me. That s when I asked the hostess why and noticed she had incorrectly crossed my name off of the list. Perhaps the fact that I was into a good book made them assume I had more time to wait. She sat me shortly thereafter without offering an apology or acknowledgment of the inconvenience. I remained calm and pleasant.

The waitress immediately told me that waffles, as listed on the menu is no longer being served and then she added that they were out of shrimp and grits and about two other entrees. She waited for me to make another choice until she realized that I might need to rethink and readjust my expectations. I thought to myself, It would have been easier to simply mention the few options that are available. I decided to get coffee and the biscuits and gravy. The waitress assured me, Good choice. She didn t return with my coffee until after I reminded her. She brought my food, I ll come back with silverware. I added, And the coffee?

I ate the overly salty gravy and biscuits. Perhaps it was an expression of how I felt, salty.

The waitress politely asked if I wanted more water. I did, but she didn t come back with it. Now I sit here and write this review full of disappointment because the owner seems to have inadequately responded to other complaints of poor service. There was barely anything available from the menu and there were not enough employees to cover the demands of people who came here to support this business.

This review is for the manager and owner to improve the quality of services for this neighborhood by ensuring your staff is not overworked AND properly trained to serve the people who support your business. Though overworked and perhaps undertrained, the waitress was polite. She agreed to not put the coffee on my tab because of the wait. I imagine she had no idea of the other disappointments I experienced coming here or maybe she would have compensated the whole meal. I ll leave my tip for these hard workers for this $9 meal, but I expect better, which is why I took the time to write the owner thoughtfully and thoroughly. I hope to tip your employees in the future because you will have accepted this tip.