jennifer wilson

Review of Systems & Services Technologie...

I had a credit card with this company. I had it f...

I had a credit card with this company. I had it for almost 20 yrs and when I first got it my credit wasn't that great (I can't remember if SST was the original bank or if they bought the account from another bank). Once my credit went up I called to see if they would lower my interest. They didn't. After a couple of years and a couple of calls I realized they would probably never lower it. Capital One did, so I kept their card and called to cancel this one. The customer service person I talked to was rude.

Most of the time you call to cancel a service or card or whatever the company tries to give you incentives to stay. Not this company. The customer service person I talked to actually tried to scare me in to keeping their card. He warned me that my credit score would drop when they reported the account to the credit bureau as "closed by account holder." I told him I just wanted it closed. He came across as very upset with me and after he was done I started to ask him a question and he hung up on me.