DO NOT TRUST HOFFMAN AUDI!

DO NOT TRUST HOFFMAN AUDI!

I took my 2011 Audi A4 2.0T to Hoffman Audi for service, because of a multiple cylinder misfire in the engine. Hoffman repaired the damage to the engine at a cost of over $4,300.

About one month later, while driving the car back home from a trip to Vermont, there was another multiple cylinder misfire in the engine. I stopped at an Audi dealer in Massachusetts and called Hoffman Audi.

Hoffman Audi refused to help. It said it would only look at the car if I arranged, at my cost, to have the car brought to them on a wrecker.

I decided to have the Massachusetts Audi dealer service the car, instead. The technician who looked at it couldn t understand why Hoffman Audi had neglected to change the timing chain and tensioner when it repaired the damage to the engine after the first multiple cylinder misfire. In other words, Hoffman Audi had repaired the damage to the engine without fixing the problem that had caused it, which doomed it to another failure.

DO NOT TRUST HOFFMAN AUDI!