Patty Santillo

Review of Courtesy Chrysler Jeep Casselb...

I am giving the 5 star rating because of the great...

I am giving the 5 star rating because of the great customer service.

I purchased my 2016 Jeep Wrangler Sahara in May and on the 4th of July the ABS wheel sensor light went on and the jeep needed to be towed. I had it towed to CCJDR on Adamo Drive and Jami was assigned to my case. She called me immediately and asked me what type of services was needed.

Jamie was courteous, patient and took the time to explain the process. After the inspection, Jami called me immediately to tell me the diagnostic cost and what needed to be fixed. Also, Jami emailed/text me the recommendations and plus she answered all my questions. The recommendation was to replace the left rear ABS wheel sensor.

Because the dealership cost was outrageous ($495.00), I had the Jeep towed to a friend and he replace the $22.00 part in 10 mins.

A big Thank You to Jami at Courtesy Chrysler Jeep Dodge Ram of Tampa. Great Job!!