Shel Colby

Review of Courtesy Chrysler Jeep Casselb...

I HATE this dealership!!! I moved to here and this...

I HATE this dealership!!! I moved to here and this is the jeep dealership close to me. Thank god I bought my jeep somewhere else because I would never buy a vehicle from this dealership because they are so rude all around. I have had to come here a ton of times in a short period of times to do issues with my jeep which is only a year old. They are so booked up that even if it's an emergency they say yeah well thats all we have. I had to have the service advisors manager get involved last time because they wouldn't fix the problem which since that they did replace a big part of the vehicle. Now I called to ask a simple question and the guy on the phone was rude and honestly couldn't even respond to my problem just told me to take it in which I plan for a different problem and now this problem that happened today I asked him if they had anything sooner of course they don't have appointments for a few weeks. I will never buy a vehicle here in till they do a big turn around. Everytime something goes wrong with my car it frustrates me because this is the place I have to take it.