HIDDEN FEES.

HIDDEN FEES.

The hotel was very nice - clean and organized. I would definitely come back if it wasn t for the hidden fees.

I was charged $72 without prior warning. These were for facility fees room tax, state tax, parking and Seattle parking tax. This would be fine if someone would have gave me prior warning.

I checked into the hotel, was asked for a credit card for a USD$200 deposit. I asked if this credit card would be charged in any way and was advised by the reception staff, no. So we enjoyed our stay (with a car parked at the hotel) and at the end I went to go check out, was advised that checking out was not necessary. I asked if there was any additional payments we would need to make, such as parking, if so I would like to use a different credit card. The receptionist said there was nothing left to pay. I told her we had not yet paid for the parking, should I not be paying for this? She again said no, and we left.

Two days later and my credit card had a USD charge of $72. I was not given any notice of these, and never received a receipt or even authorized the charge. This went onto the credit card I used as the deposit card where I was advised it would NOT be charged. This was for payments I was told had already been completed.

It really sucks because it ruins the experience that we had the hotel. I will pay all the necessary fees, but the hotel needs to make sure that their clients are aware of these charges, and that they charge the credit cards we would like. And no - we were not advised about these fees at the time of booking. Also, when you ask the staff, you expect them to know what they are talking about. We were very frustrated by this experience and will not be going back.