Katherine Arruda Review of Centre for Sleep and Chronobio...
If I could give ZERO stars, I would! Do NOT go her...
If I could give ZERO stars, I would! Do NOT go here. This is not a place you want to be!
I found this clinic to be extremely unprofessional. It's more like a sales office.
Let's start with the admin staff. They're incredibly incompetent. One lady called me to confirm my follow up appointment. I confirmed with her on the phone that I would be there. On the day of my appointment, the SAME LADY calls me and tells me that my appointment is this morning, am I still coming? I said yes, I confirmed with you yesterday, don't you remember? And she replies, "I don't know." How can you not know?
Now, the technician that oversaw my test was very unprofessional. He couldn t speak English very well and he did not explain the testing procedure. It was hard to understand him and he was very abrupt. He also did not seem to know what he was doing, leading me to question whether he was even appropriately licensed to perform these tests.
When I came for my follow-up appointment, the doctor s assistant used his personal iPhone flashlight to check my tonsils, twice! I am not a medical professional but I have been to a number of Doctor s offices in my life and none of them (including the doctor s assistants ) have ever used a cell phone flashlight as a medical tool.
The actual doctor was completely useless. He just confirmed what his "assistant" said and without looking at my results, urged me to purchase the CPAP machine through them. I declined. It felt like they were trying to sell me on this equipment.
I said I was not interested in using the machine at all. I said I would rather discuss the next steps of treatment with my doctor. They asked if they could book a follow up appointment in three months. I declined. I do not feel comfortable going back there.
If you can, have your doctor refer you to a hospital! This is not a good place at all!
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