Harry Haroutunian

Review of Mercedes-Benz of Pompano a AN ...

I have been a Mercedes owner for more than 20 year...

I have been a Mercedes owner for more than 20 years, had many service visits to many different dealerships in New York and New Jersey, and have always been treated with a lot of respect and all my concerns were treated more than professionally.
First time visiting Pompano Mercedes Dealer,on September 3rd of 2014, was my worst experience ever.
The porter of the service department rudely called us by his index finger to take us to the service adviser. We felt very uncomfortable and did not respond, and second time we were directed by the index finger to follow him.
After we paid for the service, the keys were given to me and we had to walk to our car which was parked at a distance.
I am used to a prestige service from Mercedes dealerships.
We are very disappointed.