Deniz Akyol

Review of 2004-2007 Chrysler Headquarter...

My 2012 Dodge Durango Citadel stooped working on j...

My 2012 Dodge Durango Citadel stooped working on july 2, 2013. According to the warranty contract, if my car is under the 3 year warranty the Chrysler company is supposed to give me a car that i can use or pay for 35$ for a rented car. My car was at the service for 8 days, i payed almost 400$ to a rented car and the Chrysler Company haven't payed me my reimbursement yet. It January 2014 now, and i am still waiting for my 175$ check.
I faxed my information 3 times. I called like 7 times and now i am on the phone with them for an hour and no conclusion yet.
They have many people working there but very few willing to help. (thanks to Ryan who was the only one who tried hard to find all the information about my case).
I asked for a manager but no one transfers the call.
This is against human rights, not only for taking people time, but also for messing with peoples way of being and also abusing humans trust.
By the way the cars are wonderful but the problem is that once you buy it you are alone if something happens to it.
Good Luck to all.