I took the Mustang to Harper's for the recalled ai...

I took the Mustang to Harper's for the recalled air bags.
But, they only had one airbag, even though both are recalled,
and I was told they would have both airbags for me today.
Nope.

So I got it there early for its 10:30 appointment.
I was told it would be ready in 2 hours.
A thief can steal an airbag in under 15 minutes.

I came back at 1:00.
The Mustang had not moved.

I went inside and informed the service writer that the two hours had passed.
I asked if my car were ready.
Well, no.
You see, they could not find the new airbag.

What?

So then the service writer that seemed to be in charge,
went looking.
Within minutes she found it.
What?

I was told it would be installed in an hour and a half.
Instead, it was ready in an hour.

But!
I was told I needed to bring it back
because a faulty low tire pressure sensor
was causing a light on the dashboard to flash on and off.
Uh, it had never flashed before.

Well, the service writer told me she had noticed it flashing
when she went out to ascertain the car's mileage.

? So your technician disconnected the battery,
and then disconnected something tied into the computer
but that has nothing to do with it?
It just died exactly when I turned the car off at your Service entrance?

Well, yes, it happens.
I do not think so.
However, when Service Manager Robert Barrera learned of this fiasco, he immediately took actions to remediate the situation to my complete satisfaction.