We were recommended pancake parlour so made extra ...

We were recommended pancake parlour so made extra effort to go on our trip. However I m sorry, I was very disappointed with my experience today. We were warned that there was a wait - roughly 20 minutes. 35 minutes later no food. After enquiring, we were told soon soon still no meals at 45 minutes. Bathrooms had no soap, it had clearly been dry for a while now as absolutely nothing was coming out.
Two small things that unfortunately make an experience.