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I was looking for a car online and found one locat...

I was looking for a car online and found one located at this dealership. The first time I called, I asked for information on a particular SUV I saw. I was told he would call me back because he had to get more info on it because it just came in. I never heard back from him. I called a second time asking for a specific sales person, then I had to leave a voicemail. No return call (text) until the next day. I called a third time trying to speak with anyone that would help me and I finally got someone. I visited the dealership, test drove the SUV and later me and my husband would have some reservations about the vehicle. I was told they would service it and they would call me back when it's ready to view/test drive again and that they would move it to the top of the priority list to be serviced. Seven days later, I'm still waiting. Customer service is dead here and they are obviously not interested in selling anything. I've never been treated like this before with any dealership, especially Lexus. What a disappointment.

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