Deedee Hutchinson

Review of Fenwick Inn

The night we checked in the front desk woman was r...

The night we checked in the front desk woman was rude and unhelpful because she had just been dealing with a complaint that someone else who had just checked in found hair everywhere within their room. In the bathroom,bed etc. Then they tried to charge us extra for a room i didn't book, then tried to take an additional charge out without my knowledge and the only reason i was informed was by my bank they thought someone had taken my card. Our toilet started leaking the first day to the point that our floor was soaked. Only positive note was the maintenance man fixed our leak quickly and we had no further issues and the one front desk woman we dealt with Gabby was helpful and friendly. Also while we were there another woman had checked in with her children to have the same thing happen to her, extra charges and associates who didn't care to try and help. 2 day stay ended up being almost 7 hundred dollars for 2 beds one room. And the second room I had "booked" I was never given a key to or had any access to. (Although I'm pretty sure we paid for it)