I would just like to point out that I have never e...

I would just like to point out that I have never eaten at this establishment but after a particular financial situation was handled I will never patronize them either. I booked online through open table for a dinner reservation for Valentine s Day on 01/27/2021. When I booked online they asked for your credit card information because if you cancel within 3 days of your reservation they will charge you as if you did indeed eat there. Which is something I never heard of but Valentine s Day was weeks away from when I booked. So I found a better restaurant to book with so I made a reservation with them for Valentine s Day and then CANCELED on the SAME DAY I booked on. Which was 01/27/2021. Once again Valentine s Day is weeks away I had nothing to worry about right? WRONG?! So on 02/02/21 I was charged 100$ from Oak Dallas on my debit card and which OVERDREW my account. I was infuriated. I called 8 times and I finally spoke to a manager and his name was Dave. He never gave me an explanation of why my card was charged only that he would speak to his CFO and he would handle it. I called the very next and spoke to the same manager named Dave. Regarding my refund and getting processed because they never called me back regarding my refund nor did they actually truly take accountability. I was just told I would get a refund and on this second day while speaking with Dave he told me his CFO would have to reach out to OpenTable to get a refund for me because it was their fault , more or less. So I actually called open table regarding this specific matter and OpenTable stated they had NOTHING to do with this matter and they wouldn t be the reason I was charged and no one from Oak Dallas reached out to them regarding this either. And it was the the restaurants responsibility. The reason why I am so angry about this situation is because of the fact that both parties are saying it s the other persons fault and I WAS THE ONE THAT WAS CHARGED AND MY ACCOUNT OVERDRAWN! Since then I haven t been spoken too by either party and now it is 02/10/2021. So I disputed the entire charge from the bank. I would never patronize this restaurant ever just because I felt they didn t take my matter seriously, nor my money and it was just like 100$ doesn t matter. I didn t feel the situation was handled correctly and they should do better with future situations like this one because I should ve NEVER been charged at all.