Vlad Review of Vistek
5*
5*
Interesting thing happened. I left a 1 star review for this place [realy bad in store experience with unrespectfull cashier - see at the end of this review] and received a call from Vistek next day. The lady on the phone said that they saw my review and the cashier is a new guy and they will train him (I'm not sure how you train somebody to respect others though). She apologized for my experience. She didn't ask me to delete or change my previous review, she just called to apologize and ensure me that they will try to prevent similar situations. I DO LOVE THIS KIND OF COSTUMER SERVICE. I am giving them 5* now, but I still keep the 1* review. Therefore, as I have to combine these 2 experiences in 1 review, I give 3* and keep both reviewed here.
1*
I was renting from Vistek. Placed the order, got a call in about an hour, confirmed the order and was told the total price by the guy from Vistek. Everything was well till then. Then I went to the place and was charged price double the one I was told on the phone. When I got to the rental place and said to the guy that a VISTEK REPRESENTATIVE CALLED AND TOLD ME THE PRICE (CONFIRMING THE PRICE FROM VISTEK WEB SITE), and the one I was charged now is exactly double of that price, the guy at the counter just looked at me like on idiot, and said "he was wrong. you have to pay this price". I said again that the price on their site, as well as the confirmed price of the guy on phone was half of what they want to charge me, got absolutely same answer. Nothing like "our apologies, probably the guy on phone gave me a disinformation". Just "does not matter, pay what I charge you". DO NOT RECOMMEND THIS PLACE!
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