Barbara Taylor Review of Fredy Kia
I found two vehicles online that I was interested ...
I found two vehicles online that I was interested in call the dealership and spoke to Andrew Alvarado who told me both vehicle were available. My husband and I explain to him that we were in Louisiana and would drive down (4 hours) that day. When we were about one hour from the dealership we begin to call Him to update our arrival time. We got no answer and no call back. After arriving to the dealership we were put with someone in used cars name Leslie. She informed us that one of the car had been sold the night before and the other one what skill at dealership but unable for her to show it to us. She stated to us that she would show it to us on today(Thursday) but wasn t sure what time she would be at work because she scheduled at 9AM but doesn t usually show up till about 11 AM
Stii have not gotten a call from either a sales person today at 3pm nevertheless we did not waste a trip because we were able to purchase a vehicle from another dealership in the city.
POOR POOR FOLLOW UP AND CUSTOMER SERVICE!!!
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