Normally a huge Waitrose fan. However this branch...

Normally a huge Waitrose fan. However this branch is poorly run and managed. Self service tills are terrible. Over sensitive and constantly 'red light' ( I am tech pro) and no one around monitoring always waiting for far far too long as the tellers shout 'red light!" And no one comes. So irritating. Also staff are not around. Shelves often partly stocked. Just a general feeling of not good enough for the premium price we are asked to pay.