Michael Witt Review of Acura Of Augusta
Bought a used Volkswagen Eos from them that ran pe...
Bought a used Volkswagen Eos from them that ran perfectly well when we test drove it. However a few miles down the rode after the purchase, the window on the passenger side wouldn't go back up. Dealer apologized gave us a rental and sent it to be fixed. The mechanics claimed nothing was wrong with the car but more problems persisted. Should have taken that as a sign to back out fast.
After not driving the car for practically the entire summer as it was in the shop and we were given a series of rental cars which was actually generous of the dealer, we finally had the car back in the garage. However that became its permanent spot after less than a week the car simply refused to start. The dealer towed the car back and charged us $6000 to replace the shot engine which was ultimately discovered to be the source of all the problems all along.
It's an expensive lesson when dealing with used cars. They can look great on the car fax and the dealer can be friendly, but ultimately you pay in the end. They were generous in trying to solve our car's problems but the ultimate solution was sleazy and completely unprofessional since this was a car bought from a dealer and not Craigs List. We planned on replacing a different aging car after the initial great service we had with them, but after the recent events we're staying away. Buy with them at your own risk and stay far away from "As-Is" on a used car.
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