Called 311 to get animal control to pick up a lose...

Called 311 to get animal control to pick up a lose dog who was attacking my neighbors chickens. This system is broken. They never showed up and then told me it would be 3 business days. I finally got a call back from someone at the animal center and she was rude and unhelpful. I hope that dog is ok and I hope he wasn't able to kill any chickens. We need a better option.