Philip Giannattasio

Review of Breitling USA

The service matches the product! Breitling certai...

The service matches the product! Breitling certainly takes drastic measures to ensure their clientelle are treated as a VIP. You can't walk into the door without having official business, which, as a customer, makes me feel that my watch will be secure in this facility. Next, you are greeted by one of two receptionists who will escort you to a private room where another associate will obtain your watch and document any information needed for the work order. The woman I spoke with was not only professional, but easily connected with me on a personal level. I'm very happy with how I was treated at this facility! It's very clear that when you purchase a Breitling, the quality and excellence that goes into building such a high end product, is follwed through on the customer service level as well.