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Robin Upchurch Review of National Credit Care
This company is a joke. They customer service is e...
This company is a joke. They customer service is excellent on the front end when they are enrolling you. BUT, if you want to cancel, good luck! You HAVE TO speak with someone, they will not allow you to cancel via email, but you can sign up that way...hmmm! When you call, you are transferred to the "billing department" for eternal on hold, another great tactic of theirs. If and when you finally get a human, well their customer service is far from excellent! They are rude and degrading when you tell them you are ready to cancel your membership. They basically tell you what an idiot you are and talk down to you like your are stupid. I have unfortunately fallen for this a couple of times. So beware before signing on with this company.
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