I wish I could give them a MINUS FIVE STAR.

I wish I could give them a MINUS FIVE STAR.
The power bill is absolutely complicated...
you have no idea how much you are actually paying per power unit....
I found that adding all the individual charges(7 items), I have been paying too too much...
I had to prompt the team twice to get the promised credit to my account.
I have given notice to terminate the service today.
I would not go back to Pulse energy ever.