Horrible experience wrecked our whole weekend , fi...

Horrible experience wrecked our whole weekend , first our room got changed I'm guessing overbooking we took the other room they gave us it happens , then we got woken up at 4:00 am with an fire alarm going off, and a paniced women's voice telling us to stay in our room and stay calm when she clearly was not. Frightened the hotel might be on fire we walked down 20 flights of stairs, after that we were without water and no power or answers from staff , we paid for the breakfast vouchers the restaurant was closed because of the power no offer of reimbursement, needless to say we were exhausted by 10 am and had a wine tour booked on that day we couldn't go if we wanted to it's a little hard to get ready without power and being exhausted, finally at 4pm (12 hrs later) still no power or even an offer to help us out ,we decided to not stay another night and just go home , we waited for the 3rd time at the front desk ( at least an half hour each time)
And told them we were leaving and wanted a full refund for wreaking our weekend they offered to wave the parking and take $100 off a $500 room we sleep in all of 2.5 hours in, we ended up having to argue with the manager just to cancel the second night and a $200 reimbursement. Still cost $250. We came home early from our trip we booked for our 15yr Anniversary.