Awful company, have contacted 8 times since Januar...

Awful company, have contacted 8 times since January 2018 now June 2018 trying to get a response without so much as an acknowledgement. Everytime it will take 28 days, if you call they can only email the department you have already e-mailed. Absolutely useless and unhelpful. Terrible operation. Would give 0 stars if possible.