This was by far the worst hotel experience we have...

This was by far the worst hotel experience we have ever had, and we have had some really bad ones. The first 24 plus hours we had no heat and no cable. In that time I had called the front desk and the girl I spoke with said "they are still working on it" which was her explanation every of those 4 times I had called. Finally after freezing the first night I called again and she finally sent a woman to our room with a space heater and when questioned about the cable did not understand why we didn't have any. She switched us to a room with heat and cable after a grand total of about 27 hours with no heat and no cable. Mind you in the meantime a friend was checking in and had gotten a room in the "executive" quarters for less money and she had heat and cable but they could not switch us and I could not understand her English enough to get out of her why so I just marked that up as a battle I was not going to choose. On day 3 when we were to check out at 11 we had called to The front desk to see if we could get about an hour OR SO because I was moving slow. At noon I had called again for just another hour because we were almost done but felt no need to rush seeings we could have slept outside and gotten just as much for our money for the first night BUT then the "manager" or whatever he was got onto the phone and told us we could not have any more time very very nastily. I had proceeded to explain to him about the heat and that I should report him to the Better Business Bureau and he totally started flipping out saying that I needed to get out of the room now and that I was "threatening" him, which I do intend on contacting the BBB to complain. I should have read the other reviews before we wasted our money!! If you are smart go to a much nicer one with heat and pay the same price.