They have always been the best. But.... 7+ Years o...

They have always been the best. But.... 7+ Years of consistent ordering, upgrading and recommending has made me realize, during that, quality control and customer service have all steadily dropped to the point I don t know if I can get an order anymore without it having an issue. My last 3 in a row have had an issue in some way shape or form; missing parts, something not working, etc.
Disappointing to see an A+ company fall to the problem of growing up and then messing up.