Really poor experience here at the st.Regis. Rooms...

Really poor experience here at the st.Regis. Rooms are really dirty and so is the fridge. Carpet has many stains

You would expect the saint regis to have some standards when it comes to cleanliness.

I stayed at the park Hyatt and it was such a pleasant experience. So much better than the saint regis. Also the front desk staff is very unequipped to handle simple tasks.

We also received a letter stating we must be out by 11 or we will get charged. It felt very cheap you wouldn t expect this from a luxury hotel.

This time around only my wife and I spent our time here. We are coming back in October with my kids and parents. Will certainly not come back to this hotel.