Enjoyed my stay at the hotel after a long trip and...

Enjoyed my stay at the hotel after a long trip and more than 36 hours of travel, hotel staff were very friendly and quick to move me to a quiet room when they discovered my room was a bit noisy. Customer service also called me just to confirm everything went well with my transfer to the new room. After this experience, I am sure to book the Hilton Metropole when I m in London and save the time looking at other hotels online.