Mark Wong

Review of Century West BMW

I m sure Century West BMW employs many excellent S...

I m sure Century West BMW employs many excellent Service Advisors, but I am fortunate to have Steve Smithson as mine. I have brought in my car to be serviced for several years now, and he has consistently provided prompt customer service. For this latest service need, I needed my key fobs checked and my oil pan gaskets and valve cover gaskets replaces. With the service department short staffed because of the COVID-19 pandemic, Steve kept me up to date with the progress of the maintenance work. I am pleased with the work done and I will continue to bring my vehicle to be serviced by Steve and Century West BMW.