Children s ER 0 stars

Children s ER 0 stars
Maternity ward, adult ER, etc. 5 stars.

I have two reviews in one. Maternity ward was 5 stars when I had my son December 2017. Everyone was amazing, the food was amazing. I was readmitted a week later for an infection and they were amazing on the second floor as well. My ER visits were always great. I don t have enough good words to say about all of my previous visits.

The issue with my second review is due to the fact that they advertise as a children s ER yet they have no pediatricians or pediatric specialist of any kind here. My son (3.5 months old) has been having breathing issues, bathroom issues and dry skin. While they did perform a chest x-ray to rule out pneumonia, that s all they did. They did not have the capacity to perform what he needed. My nurse JoJo was amazing however and listened to what I was saying and said I was valid in being concerned.

I feel like I was brushed off by everyone, to the point that I felt like maybe it was me who had something wrong. Previous pediatricians during his well visits, the doctors in the two ER visits I brought him to. First they said he had a cold and it would go away. Yesterday they said it was a viral illness. No tests were performed. I brought his diaper with me to show them and the doctor didn t even ask to see it.

I brought him to Medical City Dallas Childrens ER. He was diagnosed with a milk protein allergy which was causing everything I was concerned about. He has bleeding in his intestines and blood particles in his stool.

My issue is that I brought my son here for what I considered a medical emergency because it specifically says on the building Children s Emergency Room. If it was something life threatening and time sensitive, I would ve wasted two precious hours bringing him to somewhere that didn t have the capacity to treat him. That s false advertising that could have a huge impact on someone s life and it s not right.