We stayed in the spa suite and, while the accommod...

We stayed in the spa suite and, while the accommodation was nice, it was not amazing and the service lacked that extra 'special touch'. When paying $400/night for accommodation you would expect a couple of minor additional extras that can go a long way. For example, a bottle of champagne on arrival at the suite (I had called in advance to let the team know the accommodation had been booked as a surprise anniversary present for my partner), bath robes (getting out of the spa isn't quite the same without big fluffy white robes!), nicer shampoo.

In addition, the spa suite shares a balcony with the adjacent apartment, removing any existing feeling of seclusion.

Check in is by 5pm. We arrived at 4:30, quickly dropped our bags in the room and rang reception to ask if we could come for a quick tasting. The response was no, with no room to move. Again, it's the little touches that make you feel like they have gone out of their way for you that make all of the difference.

In summary - nice place but wouldn't stay there again and wouldn't recommend.