Adam Alicia Levesque

Review of Via Napoli Pizzeria (in Walt D...

First off, the pizza was delicious!

First off, the pizza was delicious!
We also tried the Lasagna, which was nothing special, nor was the tiramisu.
I had an ADR that somehow got canceled but did not show canceled on My Disney Experience. Maria was unpleasant and adamant that it was not their fault it was canceled (I didn't care whose fault it was, we just wanted to eat) and after an awkward few minutes trying to figure out what happened, they seated us pretty much immediately-- so what was the big deal if it was canceled? Took me a bit to get over this awkwardness and actually enjoy being there. The staff overall lacked any personality whatsoever.

Long story short- Pizza is great, service isn't.