I worked at OCCM and not fair to call everyone wor...

I worked at OCCM and not fair to call everyone working their idiots! Remember these people you get on the phone taking the abuse are told what to do by the management! Many times I asked for help so an injured worker could get the care needed but,was told well for whatever little reason just close the file. Also when I have been asked if management could be spoken to you are told by the "manager on the floor" take name and number and someone will call back customer. Please I wouldn't stand for that and I can't believe this company is still around! Manager's , multiple on floor won't help employees or customers just let the little guys take the fall!! Too busy goofing off!!