I did an antigenic covid test. In the laboratory t...

I did an antigenic covid test. In the laboratory they told me the result will be on two hours. After two hours and half I call them, they tell me the result will be ready in about 3 hours. 4 hours later no results, I call back them, the receptionist tells me that she doesn't speak English, and she cannot help me!! The best she hung up on me! Call back her, just when I say hello again hung up ! Really?! I paid 22 for a such service! In France the result are in 10 minutes! Such a bad experience!!!