The initial purchasing of my device and contract w...

The initial purchasing of my device and contract was straight forward. The problem was the store not changing my number over correctly which meant there was a hold up with the numbers changing. A bit frustrating because 3 telephone services are complicated and convoluted. Meaning it took a long time to actually speak to someone to get it sorted. Granted, once this was sorted and I had to ring around providers to sort the switch myself (after being told 3 would take care of it all.) The numbers moved over.
Still not a great start for a new customer.