Stacy Harestad

Review of Twinings

HORRIBLE customer service!!!! Americans - stay aw...

HORRIBLE customer service!!!! Americans - stay away from Twinings. Bought 4 white mugs with gold on them and put them in the microwave (they almost blew up my microwave and all the gold turned black). There is NO label on the mug warning not to put in microwave. When I wrote to customer service "Louise" told me that there is a sign in the store so I should have known they were not microwaveable. Really? A sign....that's pathetic. Very disappointing. i would give negative stars if I could.