I'm a property manager and was trying to switch th...

I'm a property manager and was trying to switch the service to the owners after they have officially moved in. But unlike Hydro & Fortis where the owner just has to call in and say "Bill me now" Delta Cable requires BOTH of us on the phone at the same time to switch the service. The customer service rep had the nerve to tell me that I had to understand the complexity of changing an account, that "there is lots of
equipment involved".
This attitude & poor service is all MY Fault!! I read the reviews here and thought it would not happen to me - they WERE nice when I wanted to start the service but not so nice to existing customers. Sad!