Driven all the way from Zoetermeer to utrecht for ...

Driven all the way from Zoetermeer to utrecht for the film. Agreed here with friends to catch a movie in Cinemec. Film started on time but subtitles were out of the picture. Film was stopped and then we had to wait an hour in the hall. After this hour the staff came up with "sorry movie is canceled", then we got a new ticket for another time. However, we have had nothing in terms of compensation.