Rob Lantos

Review of Premier Water Systems

I received a faulty filter. the company sent a new...

I received a faulty filter. the company sent a new part for the filter after 5 days but the system still did not work properly and ultimately flooded part of my business causing thousands of dollars in damage. After this, I reached out a few times and was told that my point of contact was traveling and someone else would get back to me. It has been over a month and still nothing! Very unsatisfied with the product and even more unsatisfied with the service!
Thank you for your response. After spending thousands on fixing damages from the leak and purchasing a new unit from another company, I do not want to spend any more money in this issue. Will you please send me a return shipping box with paid shipping so I can return the unit for a refund?