There were five of us in three double rooms - as b...

There were five of us in three double rooms - as booked
I have known the ambience for 20 years ... Therefore I unfortunately see the declining quality - it is managed as a 4 * hotel!
Not all of the points listed are equivalent but have attracted attention:
- The windows in the dining areas were not cleaned or very sloppy - and distorted the view and were milky.
- In the corridors of the houses, the floor was dirty - easily visible on the former yellow tiles
- I had asked a Kelkner for two empty wine glasses because there were none in the room, answer: "there are glasses in the room" after I told him several times that I had none in the room - I didn't get one.
- Previously there were kettles, tea & coffee in the room - have disappeared without replacement.
- The shower caps, which were always provided in the bathroom, are also no longer available, as is the small beauty package (ear sticks, etc.)
- Pool entrances - yellowed yellow tiles do not look very hygienic
- Facade dirty - has loosened in places.
- The walls in the rooms are shaved off
+ SPA massages were great 5 pieces in 3 days - staff very friendly and punctual
+ Food was balanced and there was always something for vegetarians (+ own vegan menu)
+ Breakfast buffet and late riser breakfast are great - offer is great
+ Room furnishings new
+ Calm despite more children than before

We were 3 nights and could therefore get a good overview.