Brandy Pigg

Review of Kokomo Auto World Inc

I would not recommend purchasing or leasing any ve...

I would not recommend purchasing or leasing any vehicle from this dealership. My lease is up on my Honda and for 3 months now it has been a nightmare and run around. Nick Teeter, supposedly a sales rep at Auto World, was a complete waste of time!! Not sure if he's afraid to speak up or just lacks customer service skills that bad, but the man went ghost on every occasion until I demanded an answer.

Honda kept referring me back to Auto World to handle the remaining balance that had to be financed. It was a complete mess and due to covid I had no proof of income except my self employment income. They refused to accept paypal as bank, refused to allow me to pay off 8k and finance 5k with a cosigner that had excellent credit and in the end I'm taking the car and dropping it off at dealership. Can't even get a response on how to do that.

This used to be a great place to buy a car, but it's went downhill fast over the years. Do yourself a favor, save your time and go to a better dealership with real customer service and sales!!

Update-Heard from Nick. Said he hadn't received the mileage onmy car so I forwarded a screenshot of the email I sent him 3 days prior with the mileage. And he's ghost again.

So today I am filing a complaint with the State Attorney General and with the BBB. Thank you Kokomo Auto World.

Another update-The sales rep Nick just emailed me today asking for my business. Said I was trying to get financed 4 months ago. Apparently, has no recollection of the harm he caused me a month ago. Twilight zone!
Their response to my review is complete lies. Nobody ever called me back from Auto World and Honda had no knowledge of me trying to get the vehicle financed.
I don't care if they accepted PayPal or not. The last time I heard from Nick he was supposed to be submitting my info for financing with a cosigner. All this place does is lie. Do not give them your business!!

I went to Sims Auto in Kokomo and they were awesome. I paid 10k cash for my 2015 Nissan Altima and I couldn't be happier. The money I was trying to use to pay my Honda off. Kokomo Auto World you are a joke!