Rebecca Firestone

Review of Francis Marion Hotel

My husband asked for an upgraded room at check in,...

My husband asked for an upgraded room at check in, as we were staying for 5 nights and I needed a space to move around in easily due to my surgery. The upgraded rooms are so small, you can t walk by each other in the room. The bathroom is so small, they can t put a normal toilet in it. There was an old, worn loveseat in the room, old worn furniture and it was difficult for my husband to navigate, let alone someone who has some limitations. We found this to be more along the lines of a 1 star facility, will not stay here again. They are not customers focused. There are too many other better choices in town.