I have been calling for 3 days for a question, bec...

I have been calling for 3 days for a question, because I want to prepare a stay in 2 weeks with my children. I don't want anyone there to tell me that there is a problem. but impossible but really impossible to have them on the phone. There is 2 number that starts with 0800 and there is one that starts with 09 but there is nothing to do. Can't it be so busy? This is
really exaggerated. And you tell us to leave a message so that we are called back but we are never called back. if disneyland was open, i would have gone there even if it was asterix park that i wanted at the start. It's really annoying